The Islamabad Traffic Police (ITP) has introduced a fully paperless system for issuing driving license, replacing the use of physical documents across all stages of the process in the federal capital.
Chief Traffic Officer (CTO) Muhammad Sarfraz Virk announced the move during a review meeting focused on service delivery and operational efficiency, directing all service centers to implement the new system without delay.
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Under the revised system, applicants are no longer required to carry multiple documents, as the original Computerized National Identity Card (CNIC) will now serve as the primary requirement for obtaining a driving license.
Officials said the paperless model covers the entire licensing cycle, including initial registration, medical assessment, verification, and final issuance of the license, with records maintained digitally.
To improve access, the ITP has established dedicated service counters for women and senior citizens at licensing centers.
During the meeting, the CTO also instructed staff to ensure professional conduct and provide facilitation to applicants visiting the centers. Authorities said work is in progress to digitize the license fee payment system, which will allow applicants to pay fees electronically and is expected to enhance transparency and convenience.
Officials said the shift to a paperless system is aimed at streamlining the licensing process and improving overall service delivery in Islamabad.
